Our Policies
WAIVER:
All passengers are required to read & sign a waiver release agreement form prior to boarding the boat. This can be provided via email or at the time of your arrival.
CANCELATION POLICY:
Bookings are non-refundable within 10 days of booked tour date. We reserve the right to cancel any tour at any time due to weather, safety, mechanical or behavioral issues. If your tour is canceled, you will be given a rain check to re-book at another time.
* This excludes behavioral, along with alcohol related cancellations.
**Guest behavioral issues, excessive alcohol consumption or any abuse of our staff will result in immediate cancellation of a tour.**
EXTRA CLEANING:
We expect our vehicles to be left in a reasonable state at the end of your tour. If excessive cleaning is required due to the behavior of your group, an additional cleaning fee up to $500 may be charged.
COVID-19 SAFETY PLAN
Tiki Time Tours is committed to providing a safe and healthy workplace for all our employees and customers. To ensure we have as safe and healthy workplace, we have developed the following COVID-19 Preparedness Plan in response to the COVID-19 pandemic.